Nokia E61i
Customer harasment

Hi,

I am Harbir Singh from Orissa. I ahd purchased a nokia e61i in the month of Feb' 08.Some data connectivity problem occured in the month of May'08.I had given the set on 20th may to RNS Enterpriser, Ainthapali, Sambalpur, Orissa-768004.The set was externally in good condition. After a month, after repeated calls, .visits I got my set which was not up to my satisfaction and externally also it was toatlly scrached from front screen and back side. When I complained this then one of a person incharged for this state replied that they are not responsible for caring your set. They are only to repair and not bother for handling with care. I returned the set back to them bcoz the problem was not rectified. Finally they commit that they are going to provide me new set instead of the old one. Regularly I am going to them for my set but every day they says that come after 2 days and take a new set from us. But regularly going after each and every 2 days I have completed my more than 4 months but yet I havent got my cell and the people are least bother to hear us. They think What they says are right and what we say is wrong? Now I am very much frustrated and cant toloret any more. If not possible i am going to file a consumer case.

Company: Nokia E61i
Country: India

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