Nokia E 63
Inability to provide the announced gift

I bought a Nokia E 63 from the mobile store at airport road, bangalore and i was not told about the on going complimentary offer. but after the purchase i came to know about that through a message sent to me by the mobile store . i enquired about that and was told the procedure to participate and i went through the procedure and was told that i will be getting a trendy mobile pouch.when contacted . i was told that there is no stock and will be getting in a couple of days, and will be informed . but after a week also there was no communication from the store. at last i contacted them and got the same reply. then they connected to there higher official and that could not help me either.they tried to gave me a pouch which could be hardly fitting to the model bought, and the response is very bad. no body bothered. they gave two VCDs that too like they wanted me to get out of the store. as i was busy i picked the VCDs and was told very sarcastically that i will be getting a call the next day about the status.hoping to get a response waited but no call so gave a call to them . the same thing, again will be getting back.

so i sincerely suggest every body not to expect any after sales service from the mobile store. and forget about the goodies you get from them.

Company: Nokia E 63
Country: India

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