Nokia GSM Mobile 2630
Non replacement of the failed mobile

My mobile got dead on 16th April'08. On 17th April'08 I submitted my mobile for repairing at Nokia Care (Orbit Innovative Services, Ahmedabad. Job Sheet# 187343506/080417/9). We didnot get proper response about the status. After 10 days we came to know that the phone is scarped and the new piece would be provided but till date we have not received the new piece. Also we contacted Nokia Banglore customer care center but every time we call up we are informed that the new piece would be available in one week. This is happening since last 10 days. I don't understand why this people are so insensitive to their customer's problem.

Company: Nokia GSM Mobile 2630
Country: India

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