NOKIA INDIA/6500 CLASSIC
HARASSMENT FROM NOKIA

I have bought a nokia 6500 classic handset on 02/06/08. Soon after i bought it, it started showing some problems on 01/01 i had submitted my handset to nokia care at bathinda for repair. it is mentioned on their jobsheet that they have to deliver the handset to the customer but they failed to do so n they offered me my handset on 07/02 but the condition of the handset was terrible, its body had cracks n the body of the handset was tempered, so i refused to take the hand set. Then they gave me back the handset on 17/02 fitted with new body and the manager of hindtel communications (nokia care) verballyt promised me that if the handset occurs same kind of problem again then he will get the handset replaced. Now after a month the handset again started showing same kind of problem and when i contacted the nokia care they refused to replace the handset and told me that we will repair it and will try to deliver your handset back after 15 days, they are not ready to replace it even it is in warranty and how can i leave my handset with them for a m onth after using it just for a month.

Company: NOKIA INDIA/6500 CLASSIC
Country: India

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