Nokia India
Bad and delayed service from Nokia Care

I have a Nokia N 72. ESN no. 356295018210093

I had given my handset for repairs (for display problems) on the 19th of june '08 at Kaustubh Telecom (Nokia Care), Shankar Sheth Road, Pune.

They rectified the mistake and gave the handset back on 20th evening, but on the same evening the problems started again and additionally the data card was also giving problems. So i again gave my handset for repairs to Kaustubh Telecom. They did not apologize for their bad service instead they blamed me for mishandling the unit.

I daily follow up (till date) about the handset status but i only get vague responses and false assurances. I am heavily disappointed with Nokia Care and i am thinking of going to the consumer court and also print an article in a daily about the shoddy customer service of Nokia.

Company: Nokia India
Country: India

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