NOKIA Mobile N96
Repair under Warranty

I had purchased a Nokia mobile N96 on 9/10.08 from M/S Sameer Music Bhopal (authorised Nokia dealer). I had submitted my nokia N96 mobile to nokia care sameer music bhopal MP for repair on 21.12.08 (job sheet No. 181343506/081221/20). Then after 15 days I was informed that my mobile has been swaped and I shall get another mobile. Till 29.1.09 I did not get my mobile than I coplained to nokia care line and the complaint ID is 2/3PS5XR.I again I contacted Nokia care line on 2.2.09 and was assured that I shall get my mobile on 9.2.09, but again I did not recieved my mobile. I again cotacted nokia careline today ie 9.2.09 and they said that i will get it and when I informed that the set has not reached bhopal they have noted this and have asked me to contact on 10.2.09.I contacted nokia care line on 10.2.09 and again I was asked to call after 24 hrs. Today on 11.2.09 I again contacted them and now the have replied to contact after 10 days.

Company: NOKIA Mobile N96
Country: India

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