Nokia mobile phone 2630
No servicing no reoairs

I purchased NOKIA 2630 hand set IMEI Number 356997018878907 on 10.11.2007 from dealer ‘Magic Mobile, Mahajan Market, Sitabuldi, Nagpur with bill No.10703 dated 10.11.2007.

2. The next day it hanged and was not found working. No reports can be made as 11.11.2007 was Sunday.

3. I was out of station up till 17th and was not able to complain. On the other hand I presumed that this is a new hand set and one has to give time to get acquainted with it.

4. I reported to NOKIA care (R.J. Trade link) Mahajan Market, Sitabuldi, Nagpur on 19.11.2007 and was asked to contact after two days.

5. After two days when I enquired about the status I was told to contact after two weeks as my hand set was sent to Pune.(HCL Info system Ltd. D-2, Ganesh park, opp. Tanera ware house, Pune –Nagpur Road, Wagholi, Pune).

5. Service engineers at Nokia care Nagpur did not respond my telephonic inquiry about the status of the set. I launched a telephonic complaint to Nokia help line after that I went to Nokia care in person.

6. On 15.12. I got my hand set with a claim that it had been repaired.

7. Problem persisted on 16.12.2007 and since I was again out of town on 17.12.07 and 18.12.07 and was able to report about the fault on 22.12.2007

8. I was told to submit the hand set again for repairs.

9. At present the handset is again with NOKIA care (R.J. Trade link) Nagpu

Company: Nokia mobile phone 2630
Country: India

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