Nokia Mobile phone 8800E
Phone not working since last 3 months

I have purchased a Nokia 8800E in April and the Phone started giving problem within 3 months of the Purchase. The details of purchase and submission of same for repair are as under:

1. The Nokia 8800E is Purchased is from Rawat & Co., Station Road, Bhawani Mandi, Rajasthan vide their invoice No. AA37 dated 29.4.08.

2. The detail of submission for the 1st time for repair is as under:

Name of Company: M/s Bright Point, Phoenix Mill Compound, 3rd floor, C wing, Senapati

Bapat Marg, Lower Parel, Mumbai - 400 013.(Authorised Service

centre of Nokia)

Job No. : MUM0508334 dated 18.8.08

Date of return of Hand set : 2.9.08 (Exchange Unit No. is 35865011776937 in lieu of

Original Hand set No. 358645010771368)

3. The New Hand set (i.e. 35865011776937) again started giving problem and was again sent

for repair as under:

Name of Company: M/s Bright Point, Phoenix Mill Compound, 3rd floor, C wing, Senapati

Bapat Marg, Lower Parel, Mumbai - 400 013.

Job No. : MUM0557351 dated 9.10.08

I got the phone call on 10.10.08 at around 4.00PM that my phone is ready and was very happy with the promptness of the service, but I am sorry to inform you that the PHONE is NOT WORKING & JOB of repair was not upto the standard wherein all the complaints are not taken care of. The flap back side sticker has completely come off.

M/s Brightpoint again asked me to send the Mobile Phone and after examination they told NOW that the battery is having as problem and now battery is taken by them for replacement as under:

Name of Company: M/s Bright Point, Phoenix Mill Compound, 3rd floor, C wing, Senapati

Bapat Marg, Lower Parel, Mumbai - 400 013.

Job No. : MUM0559502 dated 11.10.08

Till date I have not received any confirmation from your service centre about the replacement of battery.

Company: Nokia Mobile phone 8800E
Country: India

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