Nokia mobile set
Eing harassed by service centre

Problem with handset replacement!

Complaint Rating:

I had brought an handset 6233 in month of july. After using for 2-3 months I found that my handset was found battery low problem frequently i.e the battery backup was very poor. Then sometimes in

Dec’07 I visited their service center at Serampore. My Handset was taken for repairs and they told they will give it back in a week time. Next Week I received the same with a communication to me that battery was changed and now there is no problem. After using 2/3 day I found the same problem persists and again on my first available opportunity I handed over the same to them on 24.01.2008 (jobsheet no 318434038/080124/29). I was told that my handset was irreparable and we will swap your handset in 10 days time. Till Date I haven't received my handset. Every time I call the service center they tell it will take another one week for replacement. This type of services are never expected by me From a world widw reputed company like Nokia. Hope you will look into matter seriously so that I can regain my faith on you.

My e-MAIL Id is sanjoyda_s@yahoo.co.in

Company: Nokia mobile set
Country: India

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