Nokia N70 ME music edition IMEI no. 358080015920267
Replacement of Nokia N70 ME music edition IMEI no. 358080015920267
- 06-28-2008
- 35
Sir,
Re:- Replacement of Nokia N70 ME music edition IMEI no. 358080015920267
My jobsheet number is 511434038/080512/40 dated 12-05-08 given by Nokia care.
We are shocked to bring to your knowledge that we have purchased the above-noted set on 10-01-08 which is infested with certain technical problems.
On 23-04-08, software problem (keys autowork) arised. I had given it to Nokia Care R.J. Tradelink, Mahajan Market Sitabuldi, Nagpur. I got it back after 4 days but the problem persisted. Again on 02-05-08, I gave the handset to same Nokia Care for the same problem and got the handset after 4 days. Again the problem persisted with a new problem of one line on screen. On 12-05-08, I had given the handset to the Nokia care for the third time. Mr. Nayak, the incharge of R.J. Tradelink, Sitabuldi, Nagpur, personally told me that the piece is defective and I need to talk to Mr. Umesh Khatri, the regional manager of Pune office. I had called him several times and he told me that the handset will be replaced with new one. On 28-06-08, I recieved one call from Mr. Nayak to collect the new handset from R.J. Tradelink, Sitabuldi, Nagpur. When I went to Nokia Care, I was given old handset in the name of new handset which I refused to take.
From the last three months, the handset is with R.J. Tradelink. This matter has hampered my business and is a mental harassment to me.
I seek compensation for the mental agony caused due to the deficiency in services and inconvenience faced due to non availability of my Phone for past 3 months. Now I am fully dissatisfy with the services and need to get my Phone Replaced, or my amount with the suitable interest rate and compensation, else I will file a complaint with the Consumer Court under the Consumer Protection Act of 1986.
In anticipation of your prompt response,
Thanking you
Company: Nokia N70 ME music edition IMEI no. 358080015920267
Country: India