NOKIA N70 Music Edition
Phones part stolen in service centre

Dear Sir,

With a heavy heart, i would like to mention that I had purchased a Nokia N70 Music Edition in June from Rourkela, Oissa. Few days back some water fell over my handset.then i dried it and after wiping the water off, the phone almost worked for 2 hrs but after that it switched off and didnt work. So positively i took it to NOKIA CARE at Golpark near Gariahat, West Bengal. On 24th June I duly filled in the form and submitted my phone. They said that it was a minor problem and repair it and give it back within 2-3 days. On my regular asking, they would say, more 2 days, then more 3 days and so on. Then after some days again I asked and they said that we can't help your phone and take it back, it cant be repaired. I asked what was the problem, but they didnt turn up and didnt reply. So after 2 days on Saturday, 17th July when I went to take the phone back they said, we need to change the motherboard to repair, so i denied and came back with my phone. But as i came home some features such as centre key, etc looked changed. I suspected and as I opened the phone firstly i found some screws were missing and then I found some of the main and important parts of the circuits missing from my phone, without which the phone is useless.

I was pretty shocked about this! Can this happen in Nokia Care too? Are their employees pretty good at stealing? Sorry but no other word was more appropriate for this.

Sir, I really dont know if NOKIA cant be trusted for Nokia phones then whom to trust for? I am in a great mess. It would be very kind of you if you please help me out of this matter and tell me what to do and whom to trust?

Company: NOKIA N70 Music Edition
Country: India

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