Nokia N72
Phone and battery not working properly

Miscellaneous

Dear Sir,

I have purchased the nokia N72 mobile phone in 30/03 from M/S A to Z mobile, johnstonganj, Allahabad. U.P.T.T no.0382601 after the purchase the set was not working properly including the battery back-up.

The mobile was examined by the Nokia Care Center at Lucknow, they took the mobile and battery with them for 2 months, the battery bearing no. N503N1UC75380 (the battery which is supplied with the mobile set at the time of purchase) was replaced by battery no.0314F20842621.

Even then the phone and battery was not working properly so i have approched the nokia care centre at Allahabad, they checked and found the phone problem and circuit problem in the set and corrected it but problem in the battery could not be corrected. This step was taken within the warranty period.

Therefore I request the nokia care centre at Allahabad to replace the defects, treating it within the period of warranty, because it could had been replaced when it was given to your nokia care centre for removing the defects.

Nokia care centre at Allahabad refused to replace the battery because now it is beyond the warranty period. The battery should have been replaced by Nokia care centre at Allahabad when it was given within the warranty period. I therefore request you to replace the battery treating it within the warranty period.

Please reply immediately.

Thanking You.

Tarana Afrin Chandel

C/O M.Faiz D.Chandel

Assistant Review Officer,

Govt. Advocate Office,

HIgh Court, Allahabad

mob :9450614698

Address: 1398/1166 Old Katra.

Allahabad

India


Company: Nokia N72
Country: India
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