Nokia N72
Poor after sale service

Dear Sir,

I have purchased a Nokia N72 on 07-09 from nokia priority dealer. Some problems are there in it due to which it is not functioning properly like : 1.when I press 3 it displays 7, when I press camera botton it displayes 9 etc.

2.It is unable to open gallery.

3.It is unable to play music.

4.Its key pad lights are not functioning.

5.speaker is very slow etc.

I have submitted this cell four times at Nokia Care at 37, sakespere sarni.kolkata. But I am facing the same problem just after one or two days.

Various job sheet ref.no: under which my cell have been collected are 1:254429, 2:256826, 3:259931, 4:264843.

Every time they say that it will be swaped But they give the repaired one only last time they have written swap on the job sheet but after nearly 10 days they have told me that they will give me the repaired one only.

This matter is hampering my studies because in every two to three days I have to go there and wait in the line for approximately 2to 3 hours.

So please kindly look into the matter.

Thanking you in advance,

yours faithfully,

Pravin Jhawa

Company: Nokia N72
Country: India

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