Nokia N-72
Complaint Aganist Nokia Care jharsuguda

Dear Sir,

I would like to inform you that i am your customer Mr. S.K.Rakshit, i have bought Nokia N-72 on Dt-6/01/08 from NOKIA PRIORITY DEALER JHARSUGUDA. I want to make your kind notice to the fact that the headset provided by your company has stopped working with in 4 months. I had surrendered it in the NOKIA CARE, JHARSUGUDA (ASC=306_343506) they confirmed that the headset was dead, not audible at all and excepted it for replacement. I was provided a job sheet no-306343506/080523/16 on 23/06.

You have promised in your job sheet that all effort would be taken to solve the problem with in 7 days but i feel that in my case you are taking too much time to replace it.17 days are over and nokia care executive says that delivery time is uncertain. It may take 7 days or more. Today i made a call at 11o'clock and nobody was taking the phone and when i went there personally they told me to come on next week that to delivery is uncertain, then i made a call to your toll free number and complained.

I hope you will take care of your social responsibilities towards your customer and perform your duties by taking quick action and without wasting time both ours. Pls replay on 9438385958.

Thank U

subir Kumar Rakshit

Company: Nokia N-72
Country: India

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