Nokia N-72 SET
VERY POOR SERVICE & NEGLIGENCE

Dear sir

I have some display problem in my Nokia handset N-72 So I ve given it to Nokia care centre at pathankot on dated 15-8-08 for repair . they tell me your set is on warranty period so they sent it to chandigarh for repair . then they gave me their job sheet no.37433506/08 08/15 dtd 15-8-08 in which my EMI no. is 356295018275822 . then they give time period about 20 days. I call them after 20 days they replied to me that your hand set had gone to NOIDA for repair. They gave me again wait for.10 days. after one month when I go to nokia care centre they did not give me any suitable reply.

I give a complaint it to your nokia care centre toll free no. 18004253388. they gave me a complaint no. 2-3d6yup. After this complaint they gave me answer to get your hand set at dtd 3 october at your nokia care centre pathankot where you have submit it. when I go to taken my hand set at Nokia care at pathankot on dtd 3-10-08 they gave me replied that our next consignment come at 10-10-08 you would come at that day . when I gone on dtd 13-10-08 . what I ve seen my handset outer look was so much bad condition like sacraches very ugly . & another one the display problem is still stand ther. now they me again 2 days waited.

Now tell me sir what is your Nokia care service I saw it very poor & very harrasable service for costomer. I am very angry for that please do something otherwise I will take some another suitable action. thanking you

Company: Nokia N-72 SET
Country: India

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