Nokia N73
Please replace my handset

TO

The Senior Manager (customer care).

Dear sir,

I bought the Nokia-N73 from the authorise dealer (namely PUNJAB TIME CENTRE, Address is Punjab time centre, Hall Bazar, Amritsar, Punjab, Pin Code is 143001) dated on 14/11 against the cash payment of Rs 12900.The invoice no -7104.Sir i waited 6 years to buy a camera handset of nokia. Everybody was asking me to get camera handset of some other company in cheaper rates. But saved a single single penny from my pocket money to get a nokia handset. And now when i bought that all my desires are fired. As in first week of Janauary it had started creating problem. I showed my handset to Nokia Care & Service centre (Address:-AA Electronics, 106-B Sunrise Plaza, Upstairs Bakewell Bakery, Cooper Road Amritsar.)According to them problem was in software/virus. But i didnt use bluethooth till that day. I asked them to replace it but they refuse it. The jobsheet no As on jan19 was 080119/56..The same problem arises on 28 feb. The jobsheet no was 080306/18.noe this problem again arise on 23may.the jobsheet no is 074434038/080527/57.Each time same problem arises without using Bluetooth.according to them this problem arises due to use of bluetooth. Please replace my handset with the new handset. Please do the needfull as soon as possible.

Thanks & Regards

Nandini Narula

Company: Nokia N73
Country: India

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