Nokia N-73M
Replacement of Nokia N73-M set Colour black Batch no. 356406012690912

To

The Senior Manager (Customer Care)

Sir,

Re: - Replacement of Nokia N73-M set Colour black Batch no. 356406012690912

My name is Chandan Kumar I am one of your customer but I am not happy with your services. I bought nokia N73-M last year in INR=16, 3000 and IMEI no 356406012690912.

I am not happy with your company product because a lot of problem in this mobile

Hanging problem joystick problem handsfree connector problem blooth problem networking, camera etc And I have submitted thrice this mobile in your HCL INFOSYSTEMS LTD 30/28 East Patel Nagar New Delhi.1st time I submitted in 2007 December under job sheet no=

2nd time under job sheet no=1300128965 and 3rd time under job sheet no=1300132918.

Now I can not accept my mobile phone because there is a lot of problem I want to change my mobile phone I told my problem you’re this center manager his name is Dinesh Mehan he is working as a center manager HCL INFOSYSTEMS LTD 30/28 East Patel Nagar New Delhi. He is not giving me any response he told me I would be replaced your mobile phone but now he is saying I can’t do any thing I told him I can not accept my mobile phone because my mobile phone is not proper working there is a lot of problem.

Mr. Dinesh Mehan told me it’s not possible could you tell me why if I purchased nokia mobile I did a crime. If you can not provide me good facilities why have you opened a lot of nokia service centre? Mr. Dinesh Mehan is not a responsible person doesn’t know

What is the mean of customer’s service and customer’s satisfaction?

I realized that I did a crime because I have bought nokia mobile phone I am saying you with my folded hand please replace my mobile phone this is my humble request and give me a response waiting for your response.

Thanks

Regards,

Unfornatunaly a Nokia Customer

Chandan Kumar

Mob no 9999180723

Chandan_ani2@yahoo.com

Company: Nokia N-73M
Country: India

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