Nokia N76
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Dear Sir/Madam,

I have purchased Nokia N76 model mobile but within a year Main LCD & its connector damaged. I went to the Nokia Care Centre for its servicing at Axis Bank Building, Sevoke Road Siliguri. They said me an estimate of Rs. 3000/- but when the set is repaired completely they charged me for Rs. 4800/-. When i asked them for detailed bill they took 2 hours time to prepare bill. Firstly they prepare rough bill in a paper and copied it in main bill. they also said that they changed outer lcd as well as some other parts. i asked them to provide me the damaged parts they denied. i have shown the set first to the other engineer from where i have prchased it and there they said that only Main LCD and connector was damaged but in care center knowingly they cheated the costumer by saying that the other parts also haqve to changed but exactly the parts could not be changed and charged for it too.

If the care centre itself doing such type of haragement as well as cheating than haw can we believe? Why not they handedover the damaged parts to the costomer as they have paid for it already?

i hope, necessary action will be taken and inform me to.

I will provide you the jobsheet and cashmemo provide by the care center later on.

thanking you,

Bishnu Prasad chettri

Company: Nokia N76
Country: India

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