Nokia N78
DIS SATISFACTORY CUSTOMER SERVICE
- 04-08-2009
- 48
Sir/Madam,
I have given my mobile (Nokia. N78) for servicing the Mobile display and Keypad in Radiant Telecom, AP, 790, G Block 1st street, 10th Main Road, Anna nagar, Chennai-40. They Have given the Job sheet (No. 59) and IMEI No: 352057020428284 and they assured to give within a week. As they have not given the mobile back within the stipulated time, I got the mobile back to copy my contact list from the mobile. I returned back after cancelling the Job Sheet (No. 59). On the same day, within half an hour, I gave back the mobile by filling the fresh Job Sheet. After a week, they asked to pay Rs. 3900/- for Changing the Display and Keypad. I also paid Rs 3, 900 and found my mobile's key pad is worst than the previous condition. They answered that the model is designed in such a way that it cannot be changed and asked to purchase new key pad from the nokia priority. When I enquired Nokia they intimated that the key pad can not be purchased separately. Again I went to Raidant Telecom and tried to meet the Manager, But the Manager is not ready to answer me even he was there inside. They c
onvinced me by filling the fresh Job sheet (No: 13128). After that till date i am not getting any response from this side. Kindly take the necessary action to save me from nokia. waiting for ur reply.
Regards
Jackson. L
09841430441
Company: Nokia N78
Country: India