Nokia n79
Replacement of handset

Respected Sir,

I have given my nokia n79 handset to the malleswaram nokia care bangalore on 21st of may'09. They asked me to come to the care saying that my handset is ready but when i went there i saw it it has not been repaired. They did this with me thrice and after that they told me they cannot repair my handset so they will replace my handset. After one and half months time they give me a handset which was of different color and it looked awful. I asked them to give me a handset of the color which i had and they told it will take a weeks time. Now its more than 2 months time but still they are not giving my handset back. They are just delaying it by saying something or the other. I have talked with nokia customer care regarding this and launched a complain regarding the same but all went in vain. They are also not taking it seriously. I have bought the handset on 31st dec '09 for Rs. 20, 000 and I have used the handset not more than 2 months as i have faced many problems with the handset and given to two ohter nokia cares in bangalore before giving to malleswaram.

Please help me regarding this. I will be highly obliged to you if you take an action against them as soon as possible.

Company: Nokia n79
Country: India

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