Nokia N-80
Service issue

I have Given My nokia Handset Model No. N-80 to Nokia

care at patan for reparing of Display Fading Problem

on 04/10

Job Sheet No. 447434038/071004/8

After almost 1 month i have recieved handset back from service centre

BUT IT HAS A SAME PROBLEM OF DISPLAY FADING again i have given for

repairing

on 21/11

Job Sheet No. 447434038/071121/49

again after almost 1 month i have recieved my handset in same problem i

have given 3rd time for repairing

on 18/12

Job Sheet No. 447434038/071218/21

again after almost 2 months they have given me handset in same problem

condition

AGAIN on 16/02 i have given handset back to nokia care for repairing jobsheet No. 447434038/080216/32

of display problem when i have inquired about my handsets after few days

they said MY HANDSET IS OUT OF WARRANTY YOU HAVE TO GIVE NOKIA

DISTRIBUTOR'S PURCHASE INVOICE THAT IS NOT AVAILABLE I HAVE PURCHASE

INVOICE OF RETAILER THEN I CALL TO NOKIA HELPLINE THEY SAID THERE IS NO

ANY RULE TO DEMAND DISTRIBUTORS INVOCE IF U HAVE PURCHASE INVOICE ITS OK.

I INFORMED SAME TO NOKIA CARE AND THEN THEY HAS SENT MY PHONE FOR WARRANTY

REPAIR

TODAY I HAVE VISITED NOKIA CARE

for recieving my handset

AFTER 7-8 MONTHS THEY ARE GIVING ME ANOTHER N-80 HANDSET WHICH IS LOKOING

AS ALMOST 2 YEARS OLD ITS GLASS IS PASTED WITH FEVIQUICK LIKE ADHESIVE,

ITS SLIDER IS NOT WORKING PROPERLY AND ALSO DAMAGED CASING

SO I DID NOT RECIEVED HANDSETS AND DECIDED TO GO TO CONSUMER FORUM

PLEASE HELP...

Consequences: I HAVE SUFFERD LOT IN LAST 6-7 MONTH DUE TO NON AVAILBILTY

OF NOT ALWAYS CONNECTED

IM A VODAFONE'S POSTPAID AND PCO DISTRIBUTOR I LOST MY MANY CUSTOMERS AND

DUE TO THAT I COULD NOT ACHIEVE MY BUSINESS TARGETS AND SO SUFFERD

FINANCIALLY

Company: Nokia N-80
Country: India

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