Nokia n81 8GB mobile phone
Phone not working properly

Dear sir,

I had purchase nokia n81 with 8GB on 16 feb.

the IMEI no is :356995010676634

After some day I found there is some problem with the instrument.

when i switch off the set, it automatically goes restart instead of switch off. the other problem was related to date & time, which i have to insert every time when phone is restart. normally it must be auto updated as it is new phone, CMOS battery is also new.

Then I had given it to the nokia care located at Ahmedabad, wallstreet complex on arround 13th march. they have check by opening the instrument for physical damage, then check for version problem. but result was the same. means problem remains as it is.

then very next day i had complain for the same to the subhiksha

Near sardar patel stadium, Ahmedabad, from where i had purchase the mobile. they had instruct me to submit the set for checking at nokia care located very next shop to their office.

they had done the same exercise again but again result was same.

then they sent the instrument for further testing at nokia l3 support. after 15 day i had receive the set & i was surprice that problem was as it is. then i had make complain again to subhiksha (Mr Rohit) & we had make a conference with Mr Jayant Panwar (Manager Sales -HCL) as the told me that HCL is national distributer for Nokia. & Mr. Amit (Manager- Customer support- Nokia).

Then Mr Amit sujjested that i have to give the set for further checking at herry communication at Nalanda complex Sattelite (Mr Mayank).

they also done the same thing open the set update the version & after the all suggested to sent for l3 support. Mr amit promised me that if this time phone is not working properly he will make all the necessary work for replacing the instrument.

After 15 day again i had received my set.

Then i had found swtich off problem was done. but date & time problem was as it is.

further 2 new problem i had found other then date & time.

1. flash mode not working properly for camera,

2. when i am trying to install any third party software it shows file corrupted.

meanwhile the condition of the set is not looking good. it also open so many time, so thread of the nuts & connector also become loose.

now Mr jayant is not picking up my cell phone.

So kindly look in to the matter with high priority.

Pls Find contact details

Subhiksha: 9227260853

Mr Amit: 09725011005

Mr jayant : 9925110486

Regards,

Ritesh Sharma

9909943060

Company: Nokia n81 8GB mobile phone
Country: India

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