Nokia / N95 - 8GB
Handset Problem

I had handedover my N-95 8GB handset at NOKIA Care, C/o N.R.I. Communication, O-9, Lajpat Nagar -II, New Delhi - 24 for repairing on 11.02.2009 under jobsheet no. 111433527/090211/42 & get back the same to me on 14.02.2009.

But since the problem were not resolved, so I again gave my handset for repairing at NOKIA Care, Lajpat Nagar under manual job sheet no. 2907 dtd. 21.02.2009. In a couple of days i given my handset two times for repairing but the problem remain same.

As the handset is laying with nokia service centre or does not work properly, i am facing lot of problem in my routine work. I'm very much disappointed with the such type of service given by NOKIA, particularly in repairing. If the handset is not repairable than u must replace with the NEW ONE, so the customer should not suffer.

I request you to kindly expedite the matter & give me the permanent solution.

After that i received one mail from Nokia support on 22.02.2009 & they confirmed to me that their Service team will contact with me within the next 48 hours (except Saturday and Sunday).

But Till date I am not getting any concrete information regarding the delivery of handset.

You are requested to provide me the concrete information / delivery date.

Regards

Sandeep Kapoor

Cell No. 9910715000

Company: Nokia / N95 - 8GB
Country: India

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