Nokia n96
Nokia N96 display black lines, blinking (repeated after replacement)
- 11-11-2009
- 78
Sir,
Ref: Nokia N96 Job sheet No.411465550/901110/3, IMEI No:354863020869510
I am Muhammedali i had Nokia N96 mobile which is under warrenty. I recently found that the phone display was not working properly with black lines and blinking. On a visit to the service center I was told that the handset had display problems, and the same will not be covered in warranty. The phone has never been any decline. They want Rs:2750/- for replacement that display. Anyway am pay that amount for replacement. After 35days of replacement in this display same problem continued...! They want another Rs:2750/- for replacing this display (under warranty..!!). What can i do now ..? I would like to know if the phone can be damaged by sweat as in normal conditions of use in India? As it is obvious in this case that it has, it is not the responsibility of the firm to make sure that their products confirm to normal usage conditions prevalent in India? I find non applicability of warranty in this case totally ridiculous and not confirming to good business practices. And this is what they replied back!!!. Now am going to cunsumer court and Police case against to Nokia care and Nokia (Happy Creations, Manama Bldg., Opp. K.S.R.T.C Bus Stand, Mavoor Road, Calicut-673001 Phone :0495-3043133, 0495-3048133, E-mail: happy_calicut@nokiacareindia.com).
Muhammedali.kv
e-mail: Nokia_N96@buzibiz.com
Mob:09495740510
Company: Nokia n96
Country: India