Onida 14
Poor quality service from service centre

I have used your TV 14" colour Smart model since last 7 years. I was very happy with this TV, but suddenly it started to show black & white picture. I have lonched a complain in a onida authorized service centre and it was rectified by them on 14.04.08, but again the same problem was raised on 05.05.08 and again I called the person from there and it was rectified. That time the service man to me that the rectification was not done properly by first one. Unfortunately today I have faced the same problem in my TV. I have called the service person but I am very much with this kind of poor service. I would request u to pls. suggest me the proper way to get good service from your authorized service centre. I feel they are doing this thing intentionally to get the service charge in every month. I repeat again that before this incident my TV was absolutely ok since last three years.

Regards,

Somenath Bhattacharya

Company: Onida 14
Country: India

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