ONIDA 1T Spilt AC
POOR SERVICE

I Have bought onida 1T spilt AC from Chellamani & Co, Thjruvanmiyur Branch on 12/09/08, much against my family memebrs desire. Within Six months of service, AC fialed on 1 Fine night. I have registerd a complaint with service provider ADONIS (Ref No26380590) on 11th April 09, after several follow ups a mechanic from the service centre came to see the problem on 15th. Without even opening the cover he said fan motor has failed on seeing the indication (which i have conveyed when registering my complaint). He said itywill be replaced the next day. But even today (18th apr) there was no reply. I have followed thrice and talked to Mr. Anabalagan (9941009830) regarding my requirement but he replied leisurely that was not his concern as time delay is because of non recicept of spare and he cannot assure the date which may take from 1 Day to 1week.

ACs are ment for elders in Summer. My parents are suffering for someone problem of nil stock.

I feel betrayed by Brand Name and More than services, the way people respond seems teerible.

Warranty, the best lie on cash paid is on stake.

Pl provide details for complaint further.,

Thanks

Muthu

Company: ONIDA 1T Spilt AC
Country: India

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