Onida 21''TV
Ad service not care to customer need

Had complained about my Onida tv on third week of feb. Now after 2, 3 days one person comes from onida &remove internal parts to repair .till date my tv not working because of part not fitted.i fill onida cheated, insulted.

My Name: gajnan nangare contact number ;09766600582/09822327191, Complaint Number : (0587 and on third week of feb).

Nature of Complaint: tv internal part not fitted last 15days

History

I had bought Onida 21''tvon 14th april at pune (maharastra) shree mauli electronics. After some times the DVD player not connect to tv But tv was in working condition.

Regarding this problem we registered compliant in the customer service at pune (Compliant number: 0587 and on third week of feb).

One Gentle from customer service came, remove the internal parts to repairing & he said that 2, 3 days he will come & fit the part.

After we wait 3 day but no one come then we call to service center one champ said that one IC not available in his service center.they said parts come 4 to 5daysbut parts not available i call again & again but every time new person talk me & says part not ready this insidence to go last 15 days contineus after complaining the bombay offiice..TILL DATE MY TV NOT REPAIRED .LAST FIFTINE DAY I GOT LOTS OF IRRITATION .I M NOT INTRESTED TO USE THIS TV

Now I am humbly request Onida Authority to step in and take the quick, sharp & necessary action. PROVIDE ME NEW TV

Then I had one more request to onida please keep GOOD SERVICE FOR CUSTOMER in customer service as relation

I hope ONIDA will try it's best to maintain the customer faith & esteem. Otherwise I need to drop Onida from my mind.

With Best Regards

GAJANAN NANGARE

BODYSHOP MANAGER

PRTHAM AUTOMOBILES

09766600582/020-66544000

/044-24424055/0-9884811855

Company: Onida 21''TV
Country: India

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