Onida 21 oxygen thunder
Tv is not working properly

Sir

i purchased a ONIDA 21 OXYGEN THUNDER on 21st feb from PAWAN ARCADE, TILAK MAIDAN ROAD, MUZAFFARPUR.BIHAR in 10500 rupees.when i brought my tv to my home i saw its front cover was broken and a tape was used there.i managed with that.when i switched on the tv after some time it started creating problem.it started leaving colour for some seconds at a particular interval..i called the dealer the same day and he sent the mechanic after a day..the mechanic saw the tv and told to change the cable line.he assured that the problem will end.i did that but the problem persisted.again i called the technician he opened the cabinet of the tv and told us that a part of the tv is faulty and the part needs to be changed..he will change the part..but being a customer why i should suffer for a brand new tv that i have purchased..it is not fare for the company to change the part with another one.being a consumer i want my system to be all right for which i want a replacement of the tv with another one or a complete refund of my money..i will go for a new brand..regarding that i called the customer care and the service centre also..but they are not taking the proper response..i have called them several times but a poor response from their side..at last have to come to the consumer forum and i want to register a complaint against ONIDA.pls take a proper action against them and have me the justice.my details are

sameer sahgal

s/o sri suraj kumar sahgal

52 bigha, road num-14

kanhauli, khadi bhandar

po -ramna

muzaffarpur, bihar

842002

Company: Onida 21 oxygen thunder
Country: India

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