Onida 29 poision s.no.0019
Delay in rectifying complaint under warranty

Sir, I purchased onida 29 poision colour t.v. on 18/10/05. Just after its wrantty expired it started showing problems.

therefore I took 1 year extra warranty on 21/07. Again on 04/12/08 my set become totally dead. Iwrote a complaint on 04/12/08 to their service centre M/s Adonis Electronics (P) Ltd. aliganj, Lucknow. After 2 days their engineer came and told me that he will change a part tomorrow but nobody turnedup. When I contacted the service centre they told me that the same part is not available with them and it will take about 20 days to get repaired my T.V..So I asked him for any standby arrangement but they denied. Now a days T.V is an essential item & my family is suffering a lot due to delay in their part. My complaint no. is 380255 dt. 04/12/08.Onida is a very big company but its services are very poor. Why not a legal action should be taken against the company?

Company: Onida 29 poision s.no.0019
Country: India

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