Onida
ONIDA TV Manufaturing Defect

I had bought Onida CO21BLKTAG TV on 26, Jauary 2009 from BIG BAZAR Ameerpet, Hyderabad.

My Name: Manish (Mobile no - 9885575912)

Complaint Number : (136380199 on 6 May).

Nature of Complaint: TV is making cracking sound

History

I had bought Onida CO21BLKTAG TV on 26, Jauary 2009 from BIG BAZAR Ameerpet. After sometime it started making some sound and its stoped working.

Regarding this problem we registered compliant in the customer service at Hyderabad.

One of the Technician from customer service came at 7:30pm on 9-may, i had told him the problem. he replied that there is Manufacturing Defect in this slot of models.and ask me to sign in work order that he attended the service when i said him that i will not sign he said this is only for attendance use so i had sign on that work order..and to replace that part as he will get it from service center after some days.

I had also contacted BIG BAZAR Electronics Manager about this Manufacturing Defect issue of TV. But he said he BIG BAZAR is not responsible after any sales of it products. but when i insisted on taking complain he took the complain in written and said that he will get back to me within 1 week but still i dint get any reply from them, and when tried to contact the Customer care number for both ondia and Big bazzar but there is no response no on is answering the call.

Also Attaching you the bill copy for the reference which i purchased on my friends name.

Company: Onida
Country: India

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