Onida
Epacement of product/proper service

Dear sir / madam

I have a complaint against window AC which i bought on 18/4 from an authorised dealer from balaji electronics, sihi gate, bazar ballabhgarh faridabad, haryana.121004 phone number 0129 -2246186. The specification of window AC are 1.5 ton model WG-18. S.No. 0108005093

just after 4 month of purchase the gas leaked as per the service center people which was fixed after4 days of complaint but could not gaurranty us about releak which can occur anytime as per them the problem which was fixed would have cost us RS.2000.After 10 days it again stopped functioning after complaint they came and told PCB is not functioning costing aroun 2500.this is still in process not yet corrected.

The service center at present refusing to replace the AC Through your medium we want to know from ONIDA company on what ground they replace their AC, what we should do about such an AC which is not functioning properly just after 4 months of purchase. Service center is waiting for 1 year to pass so that they will not be held responsible after that they will start charging as the warranty period voids. Please help me by considering my complaint as early as possible.

My address is

Dr. Darshan sharma

2612 sector 2 ballabgarh

Faridabad Haryana 121004

Mobile no. 09711414900

landline 0129- 2211144

THANK YOU

Company: Onida
Country: India

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