Onida
Pathetic Service - Microwave

Absolutely pathetic service provided by Onida folks. I bought a Microwave oven around a year back. 3 months back the light bulb inside the oven got fused. I opened a complaint with the company service / call center for repair. After 5 days the technician came and asked me to take an AMC as the product was not under warranty. I like a stupid customer did exactly what he told me. He replaced the bulb and went.

After a month of this service the light was not working again. Again I called up the service center and told them about the AMC as well. It's been more than 2 months and till now no one has turned for repair. Every time I call up the call center all that I am told is that it will be fixed today. But this today has never come. Also the call center staff is very rude as well, they shout at you if you crib too much.

Company: Onida
Country: India

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