Onida Micro Oven
Replace of round glass

I was induced by the executives of the Onida that they have very good services round the clock if purchase. Deceived by such mis-representatives I purchased Onida Micro Oven with model No as 20 GJP 23 in the month of January.

I gave a complaint to Onida customer center at Hyderabad and registered a complaint No 706380607 on 16-12 for replace of the round glass of my Micro Oven which was broken, at my expenses including the charges for delivery. I categorically informed the model No as 20 GJP 23

I was called by the service center to collect the glass from their service center at Gunfoundary, Abids, Hyderabad on 18/19-12. After going there they said that the glass is not available and iam informed that i will be informed by them soon they receive the model glass, but that never happened.

I got registered 2nd complaint on 19-12 with complaint No 706380790 to replace the glass at my expenses including the charges for delivery. On 11-1 the representative came with a glass of a different model and informed that I gave a wrong model. I categorically informed the model No as 20 GJP 23.

Since the Micro Oven is mostly utilized in Winter season and from the last more than one month Iam not able to utilize the Micro Oven for want of inefficient and failure to provide the services by Onida. Its a clear case of deficiency of services by Onida.

Ple take necessary action at the earliest.

Thanking you

Yours Truly

G.Ashok Reddy

Company: Onida Micro Oven
Country: India

  <     >