ONIDA / Mobile Set ONIDA G630
Onida G630 Hand Set Complaints - Bad service

RAKESH POKHARIYAL
10-27-2009
275

Subject :- Onida G630 Hand Set Complaints - Bad service

Mobile No. :- 09810680726

The above set was booked by me through Home Shop 18 in the second week of February. I received the set through M/s Girdhari Lal & Sons Petrochem Pvt. Ltd. A-67, Okhla Industrial Area, Phase-II, New Delhi – 110020 vide their Invoice No. 11632 dated 22.02.2009. After some times the hand set started trouble of Unknown Error & after that it started malfunctioning. On advise Customer Care, I contact ONIDA SERVICE, Customer relation Centre, 55 PatparGang Industrial Area, Delhi –110092, In the month of May The customer service representative, reload its software and change the hand free on 16th, May and started functioning. But after some days on 05th, June it started trouble same way. Also hand free was troubling the same way. However hand free was replaced once which was also started troubling in the same way. Now both Mobile set & handfree is troubling me and when I contact to ONIDA SERVICE, Customer relation Centre, 55 PatparGang Industrial Area, Delhi –110092 Phone No. 65656240 on 08th, August. The service person not responding to my complain. Their reply is that they can not do anything. Kindly advise what should I do? I therefore request you to kindly replace the Mobile set & Hand free, as this set was defective from beginning. Because it started with in short period of purchasing. I hope you will appreciate my problem and do the needful at the earliest.

With Best Regards,

Rakesh Pokhariyal

P-4, A-4,

Dilshad Garden

Delhi – 110095

Mobile no. 09810680726

Email: r.pokhariyal@epi.gov.co.in