Orient fans
Not replacing the defective fan

I purchased ceiling fan of orient fans From Uttam electricals, Zumar das Market, Nr Thermax Chowk, Chinchwad, pune. Fan details are like sweep 1200mm, 220-240 V.A.C, 50 Hz, 1-PH, cost- Rs1000/-

Problem: They are not replacing another model with defective fan

Defect in fan: Air not circulating in the room (room size 10ft X 10ft only), even air not circulate below the fan exactly at high speed

I was contact to customer service, they sent concern person & he changed the blades of fan. But still problem didn’t solve. Then serviceman said that typical this type of all fans has same problem, you doesn’t get more air- circulation, we can not do anything, and if you purchase the orient PSPO then you get more air-circulation. This is the answer of serviceman.

I have contact with the company also by mail (Mail Id: corporateoffice@orientfans.com; custcare@orientfans.com; indiasales@orientfans.com, OrientCorp@aol.com, aloks67@hotmail.com; ajaikumar_123@hotmail.com). But they didn't reply me.

Means that orient are selling the design failed, faulty fans to customer.

If they are not replacing the model, then I have only one option that get down this & purchase new fan.

Please Resolve this issue.

Company: Orient fans
Country: India

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