PANTALOON (PUNE CENTRAL)
Refund not provided

Hi,

I went to Pune Central yesterday and did some shopping. I bought a T shirt pack worth Rs 599 from 2nd floor of the mall and then i went to 4th floor. There I liked another T shirt pack and exchanged it for my previous T shirt pack. The new T shirt pack cost is Rs. 498. So effectively I should be getting Rs. 101 in return.

When I asked for my money back, Pune Central officials told me they will not give cash back. Instead they said we will give you credit note of the same amount but that will be valid for a month only.

I told them i dont want to shop for next couple of months and this way you are forcing me to come to central again and do some shopping.

This is not ethical so kindly return my money back. But they were adamant and did not returned my money back.

Kindly help me on this as this I believe this is ethically wrong on the part of Stoe to force a consumer to shop from their store and this is a clear case of black mailing and fraud.

Kindly advice and suggest.

Company: PANTALOON (PUNE CENTRAL)
Country: India

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