Paulo Travels, Bangalore
Poor Service from Paulo Travels

Dear Sir,

I along with my wife and 2 other friends had booked Tickets for Goa through Ticketvala.com on 24th Oct for 9:30 Bus for Rs 900/- each. We were supposed to travel via A.C. Volvo Bus for the Travel but what I was astonished to find is that they had provided us with an ordinary AC bus with clumsy seating arrangement and torn seats.

The travel was real pain for all of us (inclusive of all passengers) with back aches as most of the seats cushions where torn and has no proper back support.

I have taken the snaps of the Bus seats also. When we (bus passengers) shouted at the office in charge he said as its peak season you need to travel in the same as we are short of buses.

If such was the case then how can the company charge Volvo Bus ticket charge and provided for ordinary AC bus? Is this not cheating consumers?

The travel experience in the Bus was real pathetic and a torture for me, my wife and colleagues.

Regards,

Thomas George

# 225, 5th cross, First Main Road

Domlur Layout,

Bangalore

Company: Paulo Travels, Bangalore
Country: India

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