Piaggio/snr motors
Worst service

I AM IN CHENNAI, TAMILNADU.i have to pass my piaggio ape vehicle for fitness certificate.so i gave my vehicle to SNR MOTORS -PORUR authorized service centre for complete service of my vehicle.i gave my vehicle on 11 th march till date ie 22.4. my vehicle is not ready . there is no water wash in the service centre they asked my driver to water wash the vehicle out side and then to give them.my driver searched for a water wash station and waited for 4 hours and did the water wash and gave to the snr motors in the evening.first they told a date when we called on that date they shifted it to another date .only date shifting is going on, my vehicle is not ready.when my driver asked for the reason they told that they had painted the vehicle, after painting they found that b ubbles formed on the coat then they found that paint quality is inferior now they are scratching the entire coat & repainting again, then they have found a oil leekage in engine so they have to see it again then they replied that, in 2 days vehicle will be ready.my questions are

whey there is no water wash in a service station.why the customers are subjected to such irritation.

if they are good professionals whey are they not able to finish a vehicle on time and why are they not able to give a correct date when my vehicle will be ready?

does a service person doesn't know the difference between a inferior paint and a good paint. this denotes that knowing that it is inferior they have painted once they saw the bubbles they feared they will be caught and painting again.

what sort of work has been done previously if a oil leekage is found only at the time of completion this implies that they have not done the work properly in the beginning.

these guys are spoiling the name of piaggio.

CONCLUSION. I WILL NEVER GO FOR A PIAGGIO VEHICLE AS LONG AS SNR MOTORS PROVIDE THE SERVICE.I PREFER TATA INSTEAD

Company: Piaggio/snr motors
Country: India

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