Air India
Bad website information and virtually zero customer care

The Air India website has put several phone numbers in the list on its website but when you call it either guides you to some automated already known information or hangs up with a bizarre noise or engaged tone.

Secondly the flight status option is just nothing else but the flight schedule. So no information can be known of what is happening. I consider it as a very careful way of being careless.

Company: Air India
Country: India

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