Airtel - Broadband
Excess Bandwidth consumption - translates to excess billing

Airtel broadband was well below the minimum subscription for past 10/12 months. For this month, they show a usage of 20GB and have billed for this usage. During this period there was no change in the usage pattern. Airtel says - "our servers show you have used" - Router is secure (by password & MAC Filters) - there is no scope of unauthorised access. It is a clear indication that Airtel is ripping off.

Fail to understand why couldnt an alarm email / sms be sent when the limite was crossed or an undue change in usage pattern.

Airtel has a lot to explain.

Company: Airtel - Broadband
Country: India

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