Airtel Broadband connection
Refund of Money

Dear Airtel,

I wanted airtel connection in chennai, Ashok Nagar. I applied it in january 08. After 2 days as they wanted to drill in my appartment to give connection, i have withdrawn my request so i applied for refund after two days. The person who collected money from me didnot show interest to accept my next decision. He delayed it and i got a check after 3 months with a wrong name on the check with a refund of 1500/-. So when i went to Airtel Guindy office, i hardly found any person who can solve this issue except security guard involvement. Atlast i submitted bank statement proof, a letter and HR letter from my Company again. Till now i didnt receive any sort of mail or call from ur Airtel department. The Airtel employee who approched me for this in the beginning and was invisible later is Mr. Eliyaas (chennai). How can i proceed.? I even registered a complaint No:9288434. What is the status of my check or use of this complaint. Too frustrated to hardly recieve ur apologies. Pls give apt service to ur customers.

Company: Airtel Broadband connection
Country: India

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