Airtel
Billing without usage

I have got my bill for the month of sept in that when i came to see the detailed billing i found the GPRS usage amount charged in account from aug 27 to sept 26 daily with a slab of 20 to 30 min for 24 hrs for 30 days even after i have complainted about this usage to the customer care and mailed to them and only i will receive a call sir we can not give you waiver but i said them i do not want waiver you give the detail who this billing has happened with a slab of 20 to 30 min is till today they are not able to give me any answer for this just two days back one person form their office he said the fault is not theirs then i asked him to give me a mail that it is not their fault he asked all my details till today they have not any mail know i am getting my friends help to take the help of telecome ombudsum to give them the entire details of my complaint so that i can find a solution in this regard.

Company: Airtel
Country: India

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