Airtel
Foolishly reducing balance

I have activated rs.35 unlimited gprs plan in which i got 48 hrs free surfing.i surfd the net through mobile for 48 hrs then it got de-activated and because of low balance the message came ur plan could not be activated because of low balance.i called customer care then they said that ur plan will not be automatically activated so u recharge ur mobile ur balance would not be deducted.i recharged with 50rs top-up.when my balance was 42rs i deactivated the plan of unlimited gprs and then after 2 hrs i received a message ur plan has been activated and 35 rs were cut frm my account.when i called customer care they started giving excuses for deducting balance and after calling many times also i was not credited my balance.in this way my 30rs was also deducted saying that i hve downloaded certain content but i hve not gone to any website also .they are making fool to customers.

Company: Airtel
Country: India

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