Airtel
Airtel is not activating Duplicate Sim

Sir,

My original sim for 9895931034 is damaged and lost.

I have purchased duplicate sim 89919 50000 09304 2689 5

The sim is purchased on 30.4.09 from Airtel prepaid office Kottayam in Kerala. I have submitted copy of voter ID card and photo for the purpose.

At the time of purchasing the duplicate sim I was promised that the new sim will be activated within 48 hours. Now it is 5.5.09 9pm. Till now the sim is not activated.

When the duplicate sim is inserted, the display is "Inactive Sim".

I want activate sim 89919 50000 09304 2689 5 with 9895931034

For this purpose I contacted 121 many times and even emailed to 121@airtelindia.com, and to their nodal officer in Kerala. But all my efforts are in vein and the sim is still not activated.

If any unpredictable incidents happened by misuse of the lost original sim by somebody else, only Airtel will be responsible.

In the past, when my Reliance sim is lost, I approched the Reliance shop and I got my duplicate sim activated within an hour.

How much time will take for Airtel to activate a sim? (For just a process of pairing the sim number with the mobile number).

Sir, please activate the sim 89919 50000 09304 2689 5 with 9895931034

Thanking you,

Yours faithfully,

-Subhash Kumar. S.

Company: Airtel
Country: India

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