Airtel
Recharge now being activated

Hi,

I seriously want some one to hear to my problem. I dont know why Airtel has become such a bad service these days.

On 2nd October 07, I did a e-Recharge of Rs.11 for the sms package. Until now my sms package hasn't been activated.

I have been calling customer care several times, just to ask what the problem is. But no one answers me. They say they are forwarding my complain and wait for 48 hours.

Since calling customer care wasn't useful... it was rude of customer care actually, so I went personally to the customer care on FC road.

They said they haven't received any mail from Airtel and hence cant do anything about it. They suggested to go to Swargate branch.

Does cusotmer of Airtel has any value? Why doesn't airtel feel shame about it?

I am sorry, but I m too much hurt about the way airtel is behaving.

Should I convience myself that Airtel has grabed my money for free and just forget about it?

Please answer.

Laxmikant

Company: Airtel
Country: India

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