Airtel
Ange is not available in mumbai

Dear Sir,

I am not getting proper mobile signals in mumbai

I am using AIRTEL prepaid card. I made complaints about the same to theire Nodal officer, customer care

Details of complaint is given below

&-- Original Message &--

From: Satish Kemkar

To: nodalofficer.mumbai@airtel.in

Sent: Tuesday, December 09 10:57 AM

Subject: Fw: Mobile No. 9975815800

Dear Mr. Abha Gupta,

Unfortunatly your company does not able to give me proper service as I mentioned in my previous mail.

I am facing serious problem of network registry. Pls refer my mail below for more detail

If your team is not capable to solve this problem, give me that intimation sothat I will take further action.

I send you mail on 1st dec. 2008 but issue is not yet solved.

I hope you will look in to it and give me feed back.

Satish kemkar

&-- Original Message &--

From: Satish Kemkar

To: nodalofficer.mumbai@airtel.in

Sent: Monday, December 01 3:00 PM

Subject: Mobile No. 9975815800

Dear Mr. Abha Gupta,

I am MR.Satish Kemkar. My mobile No. is 9975815800.(Maharashtra and Goa).

I purchased this No. from Vasai a Month ago.

I am facing a problem that I dont get incoming call and outgoing calls evenafter my mobile shows full strength of signal

I launched complaint one weak ago to customer care services. complaint no. is 40955779.

And I tried to talk to your customer care people who told me that problem will be solved in 4 days time. But even today it is not resolved.

I am explaning you in detail about problem

1. When I enter in Mumbai I select Airtel network manually.but it does not work (i.e I dont get incoming call and cant make outgoing calls)

2.Then I switch Off my mobile and restart it. I get the Service.

But if I go from one place to another place in mumbai (Say from churchgate to Dadar). again I face same problem.ie. I can't make calls and I dont get calls.

And If I dont rome that is if I stay at chuchgate only for a complite day, I can make calls.

I am facing this problem only in mumbai region and not any where else in India.

Unfortunatly your service team is not able of handle this problem.

I kindly request you to look into this matter and resolve it as early as possible.

Satish Kemka

Company: Airtel
Country: India

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