Dear Sir,
I am not getting proper mobile signals in mumbai
I am using AIRTEL prepaid card. I made complaints about the same to theire Nodal officer, customer care
Details of complaint is given below
&-- Original Message &--
From: Satish Kemkar
To: [email protected]
Sent: Tuesday, December 09 10:57 AM
Subject: Fw: Mobile No. 9975815800
Dear Mr. Abha Gupta,
Unfortunatly your company does not able to give me proper service as I mentioned in my previous mail.
I am facing serious problem of network registry. Pls refer my mail below for more detail
If your team is not capable to solve this problem, give me that intimation sothat I will take further action.
I send you mail on 1st dec. 2008 but issue is not yet solved.
I hope you will look in to it and give me feed back.
Satish kemkar
&-- Original Message &--
From: Satish Kemkar
To: [email protected]
Sent: Monday, December 01 3:00 PM
Subject: Mobile No. 9975815800
Dear Mr. Abha Gupta,
I am MR.Satish Kemkar. My mobile No. is 9975815800.(Maharashtra and Goa).
I purchased this No. from Vasai a Month ago.
I am facing a problem that I dont get incoming call and outgoing calls evenafter my mobile shows full strength of signal
I launched complaint one weak ago to customer care services. complaint no. is 40955779.
And I tried to talk to your customer care people who told me that problem will be solved in 4 days time. But even today it is not resolved.
I am explaning you in detail about problem
1. When I enter in Mumbai I select Airtel network manually.but it does not work (i.e I dont get incoming call and cant make outgoing calls)
2.Then I switch Off my mobile and restart it. I get the Service.
But if I go from one place to another place in mumbai (Say from churchgate to Dadar). again I face same problem.ie. I can't make calls and I dont get calls.
And If I dont rome that is if I stay at chuchgate only for a complite day, I can make calls.
I am facing this problem only in mumbai region and not any where else in India.
Unfortunatly your service team is not able of handle this problem.
I kindly request you to look into this matter and resolve it as early as possible.
Satish Kemka
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