Airtel
Airtel Broadband

I was a fan of Mr. Mittal's progress story as first generation entreprenuer... salute to his vision and taping the opportunity... but i am sure we will see the down fall of Airtel very soo not because of Market/Investors/Technologies but only because of its Customer services.

They have hardly any understanding as what a customer is all about. i think " Process Delay, Confusion, Careless Approach" are some of the defined competencies to get promotion for Airtel's Manpower.

Company: Airtel
Country: India

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