Airtel
Missed call alert without approval

I was activated missed call alerts without my permission and when i contacted the customer care they are adamant saying it can be activated only from my side and they cannot even lodge a complaint. And height is when i spoke to the supervisor he gave me a wrong mail-id for lodging a complaint. Any how after my follow-up mails to nodal officer and 121 they spoke to me and said they are sorry for whatever has happened and said will revert it back.

My piece of advice to all is "don't take things lightly".

Company: Airtel
Country: India

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