Airtel
Amount

Dear,

Sub: complaint

This is kamal Pawar

I have a complant to be register. last week I have faced a problem I

have done a online recharge of amount rs 300 in revert I have got

amount of somewere around 139.00

I have called in customer care regarding this it was actually on last

Friday between 10.00pm to 11.00pm ihave called the customer care I

have spoken around 4-5 people wich include pradeep, kuldeep, ajay

sudhir nobody have given me the correct information either they put me

on hold of 4-5 min or they cut the call. few of them pick up the calls

but no response from other side. Finally I spoke to amit bara he told

me that as I am holding lifetime plan of 1rs local call I will get my

processing fees back within 96hrs.

Next day spoke one other executive he told me that amount will be

credited within 48hrs

Then next day evening I again call the customer care same nobody

responding hold hold and hold or jus cut the call. Finally I spoke

with sudhir chandan he told me that the amount will be credited within

1 week. i have called after one week an spoken to ankit rastogi

he told me that amount will be credited by 14feb if not contact me. its not yet cerdited. i have tried to contact the cutomer care but i think my number is blocked no i am not able to speak with executive.

I don't know what the hell is going on nobody is giving me

the right information can some one please help me out.

waiting for reply

kamal

Company: Airtel
Country: India

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